AaronStay platform terms

1. Platform scope

AaronStay connects travellers with independently operated accommodation providers and local food spots. Properties and food businesses remain responsible for the accuracy, legality, quality and fulfilment of their own services, prices, menus, licences and tax obligations.

2. Stay bookings

Stay bookings show the booking value, hotel/property advance, platform fee and applicable cancellation deadline before payment. The standard platform cancellation rule is a full advance refund when cancelled more than 48 hours before check-in, and no advance refund at or within 48 hours, subject to applicable law/service-failure exceptions.

Booking-promoter and property-introducer commissions become payable only after an eligible stay is completed.

3. Food Spot listing subscription

Food Spot listings may receive an introductory free period of 3 or 6 months when approved by AaronStay. After the free period, the standard listing subscription is ₹500 for one month. No annual subscription is included in this model.

A standard paid month allocates up to ₹250 to AaronStay, ₹50 to the permanent food introducer and ₹200 to the promoter attributed to that paid month. Where no eligible partner is attributed, the unallocated amount remains with AaronStay. Partner rewards are released only after that paid month is completed.

When neither a trial nor a currently effective paid period exists, the public Food Spot listing may be suspended until renewal without deleting its stored business data.

4. Advance food booking & promoter offer

Participating food spots may allow customers to select menu items, choose an arrival/service time and pay in advance. An eligible promoter code can apply the food spot's configured customer discount and promoter reward. For the standard example, a ₹1,000 eligible food bill can provide a ₹50 customer discount, so the customer pays ₹950; ₹50 is reserved as promoter reward and ₹900 is the food spot settlement.

The promoter code is frozen into the transaction and promoter reward is released only after the food order is completed. Self-referral and suspicious transactions may be blocked or flagged.

Food cancellation is fully refundable more than 6 hours before scheduled service, and non-refundable at or within 6 hours. A food spot rejection/inability to fulfil receives a full refund regardless of that cutoff.

5. Social-media references

Users may submit public Instagram, Facebook, YouTube or similar links as discovery/reference links. Submission does not transfer ownership of third-party media. AaronStay should use linked/embedded content only where permitted and should use owner-authorised images/videos for AaronStay-created advertising.